Klarna is a payment provider that was founded in 2005 and now provides payments solutions for over 60 million people across 90,000 merchants in 14 countries.
Flexible Payment Options With Klarna
General Questions
What is Klarna?
Am I eligible?
If you tick all these boxes, Klarna is the payment method for you:
- Be at least 18 years old
- Have a UK bank account
- Have a UK residential address
Got it? Great. Let the browsing commence…
What do I need to apply?
When you apply with Klarna, just make sure you have the following:
- Phone number
- Email address
- Billing address
- Date of birth
How do I manage my Klarna account?
Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement.
Is my payment information safe?
Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.
Will a credit search take place against me?
The 'Pay later' and 'Pay in 3' services don't require a credit check.
I have cancelled my order. How long will it take until I receive my refund?
As soon as Stealth Birding has registered your cancellation or your return, the refund will be processed within 5 business days.
I have asked for a refund. How will I be refunded?
If you have paid for your order with card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Customer Service.
What happens to my statement, when I've returned the goods?
Once Stealth Birding has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.
I haven’t received an email with my statement/payment information.
If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.
Pay Later Questions
How does Pay later work?
Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days before you pay.
What happens if I don’t pay for my order?
Payment is due 30 days after the item is shipped. To help you pay on time, Klarna will alert you two days before payment is due and, if very late, they’ll also send you a text or letter too. If you fail to pay Klarna for your order, your credit score will be affected.
I have been asked to go to Klarna's site. Is this correct?
If you have chosen to Pay later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.
Can I pay before the due date?
You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.
Have you received my payment?
If paying by Pay later, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com/uk.
I've received a statement, but I've not yet received my goods.
You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please call Stealth Birding to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment.
Pay in 3 Questions
How does Pay later in 3 work?
Pay later in 3 will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Stealth Birding and instalments 2 and 3 are scheduled 30 and 60 days later, respectively.
What happens if I don’t pay for my order?
Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase at Stealth Birding from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.
Can I pay before the due date?
No, this is not currently possible for Pay later in 3 purchases.
Flexible Payment Options With Klarna
General Questions
What is Klarna?
Klarna is a payment provider that was founded in 2005 and now provides payments solutions for over 60 million people across 90,000 merchants in 14 countries.
Am I eligible?
If you tick all these boxes, Klarna is the payment method for you:
- Be at least 18 years old
- Have a UK bank account
- Have a UK residential address
Got it? Great. Let the browsing commence…
What do I need to apply?
When you apply with Klarna, just make sure you have the following:
- Phone number
- Email address
- Billing address
- Date of birth
How do I manage my Klarna account?
Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement.
Is my payment information safe?
Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.
Will a credit search take place against me?
The 'Pay later' and 'Pay in 3' services don't require a credit check.
I have cancelled my order. How long will it take until I receive my refund?
As soon as Stealth Birding has registered your cancellation or your return, the refund will be processed within 5 business days.
I have asked for a refund. How will I be refunded?
If you have paid for your order with card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Customer Service.
What happens to my statement, when I've returned the goods?
Once Stealth Birding has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.
I haven’t received an email with my statement/payment information.
If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.
What is Klarna?
Klarna is a payment provider that was founded in 2005 and now provides payments solutions for over 60 million people across 90,000 merchants in 14 countries.
Am I eligible?
If you tick all these boxes, Klarna is the payment method for you:
- Be at least 18 years old
- Have a UK bank account
- Have a UK residential address
Got it? Great. Let the browsing commence…
What do I need to apply?
When you apply with Klarna, just make sure you have the following:
- Phone number
- Email address
- Billing address
- Date of birth
How do I manage my Klarna account?
Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement.
Is my payment information safe?
Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.
Will a credit search take place against me?
The 'Pay later' and 'Pay in 3' services don't require a credit check.
I have cancelled my order. How long will it take until I receive my refund?
As soon as Stealth Birding has registered your cancellation or your return, the refund will be processed within 5 business days.
I have asked for a refund. How will I be refunded?
If you have paid for your order with card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Customer Service.
What happens to my statement, when I've returned the goods?
Once Stealth Birding has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.
I haven’t received an email with my statement/payment information.
If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.
Pay Later Questions
How does Pay later work?
Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days before you pay.
What happens if I don’t pay for my order?
Payment is due 30 days after the item is shipped. To help you pay on time, Klarna will alert you two days before payment is due and, if very late, they’ll also send you a text or letter too. If you fail to pay Klarna for your order, your credit score will be affected.
I have been asked to go to Klarna's site. Is this correct?
If you have chosen to Pay later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.
Can I pay before the due date?
You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.
Have you received my payment?
If paying by Pay later, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com/uk.
I've received a statement, but I've not yet received my goods.
You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please call Stealth Birding to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment.
Pay in 3 Questions
How does Pay later in 3 work?
Pay later in 3 will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Stealth Birding and instalments 2 and 3 are scheduled 30 and 60 days later, respectively.
What happens if I don’t pay for my order?
Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase at Stealth Birding from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.
Can I pay before the due date?
No, this is not currently possible for Pay later in 3 purchases.
Flexible Payment Options With Klarna
General Questions
What is Klarna?
Klarna is a payment provider that was founded in 2005 and now provides payments solutions for over 60 million people across 90,000 merchants in 14 countries.
Am I eligible?
If you tick all these boxes, Klarna is the payment method for you:
- Be at least 18 years old
- Have a UK bank account
- Have a UK residential address
Got it? Great. Let the browsing commence…
What do I need to apply?
When you apply with Klarna, just make sure you have the following:
- Phone number
- Email address
- Billing address
- Date of birth
How do I manage my Klarna account?
Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement.
Is my payment information safe?
Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.
Will a credit search take place against me?
The 'Pay later' and 'Pay in 3' services don't require a credit check.
I have cancelled my order. How long will it take until I receive my refund?
As soon as Stealth Birding has registered your cancellation or your return, the refund will be processed within 5 business days.
I have asked for a refund. How will I be refunded?
If you have paid for your order with card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Customer Service.
What happens to my statement, when I've returned the goods?
Once Stealth Birding has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.
I haven’t received an email with my statement/payment information.
If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.
What is Klarna?
Klarna is a payment provider that was founded in 2005 and now provides payments solutions for over 60 million people across 90,000 merchants in 14 countries.
Am I eligible?
If you tick all these boxes, Klarna is the payment method for you:
- Be at least 18 years old
- Have a UK bank account
- Have a UK residential address
Got it? Great. Let the browsing commence…
What do I need to apply?
When you apply with Klarna, just make sure you have the following:
- Phone number
- Email address
- Billing address
- Date of birth
How do I manage my Klarna account?
Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement.
Is my payment information safe?
Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.
Will a credit search take place against me?
The 'Pay later' and 'Pay in 3' services don't require a credit check.
I have cancelled my order. How long will it take until I receive my refund?
As soon as Stealth Birding has registered your cancellation or your return, the refund will be processed within 5 business days.
I have asked for a refund. How will I be refunded?
If you have paid for your order with card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Customer Service.
What happens to my statement, when I've returned the goods?
Once Stealth Birding has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.
I haven’t received an email with my statement/payment information.
If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.
Pay Later Questions
How does Pay later work?
Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days before you pay.
What happens if I don’t pay for my order?
Payment is due 30 days after the item is shipped. To help you pay on time, Klarna will alert you two days before payment is due and, if very late, they’ll also send you a text or letter too. If you fail to pay Klarna for your order, your credit score will be affected.
I have been asked to go to Klarna's site. Is this correct?
If you have chosen to Pay later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.
Can I pay before the due date?
You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.
Have you received my payment?
If paying by Pay later, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com/uk.
I've received a statement, but I've not yet received my goods.
You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please call Stealth Birding to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment.
Pay in 3 Questions
How does Pay later in 3 work?
Pay later in 3 will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Stealth Birding and instalments 2 and 3 are scheduled 30 and 60 days later, respectively.
What happens if I don’t pay for my order?
Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase at Stealth Birding from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.
Can I pay before the due date?
No, this is not currently possible for Pay later in 3 purchases.