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Wired Network Bird Box HD Camera Starter Pack
Price Match Promise
Delivery Information
Free UK Delivery Over £50
Fast Shipping
60 Day Returns
Domestic Shipping Policy
United Kingdom (excluding Guernsey, Isle Of Man and Jersey)
All orders over £50 include free delivery in the UK with a standard tracked service (2 to 4 days). Almost all orders we send out can be upgraded to a next day courier service with an additional charge ranging from £1 - £4 depending on your order.
The UK shipping charges for orders under £50 range between £2.99 and £7.5 depending on the selected products.
All orders sent out are fully traceable. We require a signature for all orders unless order is low value or requested to be left in a safe place. If you choose DPD as the shipping option you will receive a one hour delivery window. You will be notified of this one hour delivery window by email and text.
Guernsey, Isle Of Man and Jersey
Our delivery charge is £6 for 2-3 day delivery and £8.5 for next day delivery.
All orders sent out are fully trackable. We require a signature for all orders unless order is low value or requested to be left in a safe place.
Dispatch Time
We guarantee all orders will be dispatched the same day (Monday To Friday, excluding weekends and bank holidays)
Couriers
We use different couriers to send orders out depending on their size and value. We use both DPD and Royal Mail. You will be shown available shipping options for your order when you place an order
Packing Your Order
We take the utmost care with each order to ensure it is carefully packed and protected against damage. Your order will be dispatched in a suitable box containing protective padding to protect it from damage during transit.
International Shipping Policy
All International orders are sent out with a fully tracked and signed service. Shipping is £10 to countries inside the European Union for non bulky items and takes 3-4 days. All delivery options and shipping costs to other countries will be shown when you checkout.
please email us for a quotation on larger items. Shipping fees vary widely depending on weight, size, and destination.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Delivery Information
Free UK Delivery Over £50
Fast Shipping
60 Day Returns
Domestic Shipping Policy
United Kingdom (excluding Guernsey, Isle Of Man and Jersey)
All orders over £50 include free delivery in the UK with a standard tracked service (2 to 4 days). Almost all orders we send out can be upgraded to a next day courier service with an additional charge ranging from £1 - £4 depending on your order.
The UK shipping charges for orders under £50 range between £2.99 and £7.5 depending on the selected products.
All orders sent out are fully traceable. We require a signature for all orders unless order is low value or requested to be left in a safe place. If you choose DPD as the shipping option you will receive a one hour delivery window. You will be notified of this one hour delivery window by email and text.
Guernsey, Isle Of Man and Jersey
Our delivery charge is £6 for 2-3 day delivery and £8.5 for next day delivery.
All orders sent out are fully trackable. We require a signature for all orders unless order is low value or requested to be left in a safe place.
Dispatch Time
We guarantee all orders be dispatched the same day (Monday To Friday, excluding weekends and bank holidays)
Couriers
We use different couriers to send orders out depending on their size and value. We use both DPD and Royal Mail. You will be shown available shipping options for your order when you place an order
Packing Your Order
We take the utmost care with each order to ensure it is carefully packed and protected against damage. Your order will be dispatched in a suitable box containing protective padding to protect it from damage during transit.
International Shipping Policy
All International orders are sent out with a fully tracked and signed service. Shipping is £10 to countries inside the European Union for non bulky items and takes 3-4 days. All delivery options and shipping costs to other countries will be shown when you checkout.
please email us for a quotation on larger items. Shipping fees vary widely depending on weight, size, and destination.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Returns Policy
60 day returns
Fast delivery
Returns, Cancellation and Substitutions
If, for any reason you feel unhappy and unsatisfied with your purchase, or simply no longer want the requested goods, we offer you a 60-day money back guarantee.
The guarantee is only applicable under two conditions though:
- The items in question must be in a new and unused condition
- The items must be complete with all packaging as it was during delivery and the packaging must be undamaged. Please securely package the product you wish to return within an outer box. Do not write or place shipping labels or stickers on the manufacturer’s packaging.
In case you want to return the purchased goods for a refund, you must adhere to the preset refund protocols.
First, you must inform us about your intentions through writing via sales@stealthbirding.com or via post. Second, we must receive and accept your request for refund before you return the goods. After the request has been received, accepted and authorized, you must deliver the goods no longer than 60 working after the original purchase date. The cost of the items in question will be refunded upon confirmation that it meets requirements stipulated in our returns policy.
In case you want to exchange your purchase order with another product, you must write to us through the address provided below or through email to sales@stealthbirding.com. Before returning the goods for exchange, we must receive and approve your exchange request.
Our prices often cover postage on the original order. Nonetheless, the company reserves the right to charge (at cost) for sending the exchanged item to the client.
During transit of the returned goods, the customer assumes full responsibility until received by us. The customer is expected to exercise diligence and reasonable care when returning the goods to avoid the risk of damage. It is highly recommended that you use a signed for tracked delivery service when returning the goods. We also advice you obtain proof of postage. It is also recommended that a customer uses a service with full insurance cover for the value of goods in transit to avoid losses in the event of accidents or other unforeseen events.
Upon receiving and accepting the returned goods, we promise to refund the cost of the items in question to the original purchasing account or card within three business days. Importantly, our refund procedure is fast when compared with the legal period of 30 days.
I have a faulty product, what do I do?
If you believe you have a fault, first, turn to the troubleshooting section of the manual to find out whether you can find a solution. Through our experience, we have discovered that the majority of problems can be solved just by referring to this section. If you fail to find a workable solution, contact us so we can discuss the problem and make arrangements for return.
Whenever a fault occurs within the first 60 days of purchase, you will have a choice of either a refund or a replacement.
In cases the fault occurs within the stipulated warranty period but after the first 60 days, you have the option of requesting for the faulty product to be repaired. In this situation, we will send the item away for repair. In the situation when the repair is unsuccessful, you will receive a replacement.
NOTE: In all cases, we reserve the right to inspect the products and confirm the fault. In cases where no fault is discovered, the product will be returned to you.
Return address
Stealth Birding
176 Hungate Street
Aylsham
Norfolk
NR11 6JZ
Returns Policy
60 day returns
Fast delivery
Returns, Cancellation and Substitutions
If, for any reason you feel unhappy and unsatisfied with your purchase, or simply no longer want the requested goods, we offer you a 60-day money back guarantee.
The guarantee is only applicable under two conditions though:
- The items in question must be in a new and unused condition
- The items must be complete with all packaging as it was during delivery and the packaging must be undamaged. Please securely package the product you wish to return within an outer box. Do not write or place shipping labels or stickers on the manufacturer’s packaging.
In case you want to return the purchased goods for a refund, you must adhere to the preset refund protocols.
First, you must inform us about your intentions through writing via sales@stealthbirding.com or via post. Second, we must receive and accept your request for refund before you return the goods. After the request has been received, accepted and authorized, you must deliver the goods no longer than 60 working after the original purchase date. The cost of the items in question will be refunded upon confirmation that it meets requirements stipulated in our returns policy.
In case you want to exchange your purchase order with another product, you must write to us through the address provided below or through email to sales@stealthbirding.com. Before returning the goods for exchange, we must receive and approve your exchange request.
Our prices often cover postage on the original order. Nonetheless, the company reserves the right to charge (at cost) for sending the exchanged item to the client.
During transit of the returned goods, the customer assumes full responsibility until received by us. The customer is expected to exercise diligence and reasonable care when returning the goods to avoid the risk of damage. It is highly recommended that you use a signed for tracked delivery service when returning the goods. We also advice you obtain proof of postage. It is also recommended that a customer uses a service with full insurance cover for the value of goods in transit to avoid losses in the event of accidents or other unforeseen events.
Upon receiving and accepting the returned goods, we promise to refund the cost of the items in question to the original purchasing account or card within three business days. Importantly, our refund procedure is fast when compared with the legal period of 30 days.
I have a faulty product, what do I do?
If you believe you have a fault, first, turn to the troubleshooting section of the manual to find out whether you can find a solution. Through our experience, we have discovered that the majority of problems can be solved just by referring to this section. If you fail to find a workable solution, contact us so we can discuss the problem and make arrangements for return.
Whenever a fault occurs within the first 60 days of purchase, you will have a choice of either a refund or a replacement.
In cases the fault occurs within the stipulated warranty period but after the first 60 days, you have the option of requesting for the faulty product to be repaired. In this situation, we will send the item away for repair. In the situation when the repair is unsuccessful, you will receive a replacement.
NOTE: In all cases, we reserve the right to inspect the products and confirm the fault. In cases where no fault is discovered, the product will be returned to you.
Return address
Stealth Birding
176 Hungate Street
Aylsham
Norfolk
NR11 6JZ
